Information Nation: We've been living in a networked society a lot longer than you think.
The Industry Standard, Jan 15, 2001, by Daniel Akst
A Nation Transformed by Information: How Information Has Shaped the United
States From Colonial Times to the Present edited by Alfred D. Chandler Jr. and
James W. Cortada (Oxford University Press, $39.95)
Long before digital cash, America Online or e-mail, Americans were securely
zapping news, messages and even money across thousands of miles of forest and
prairie by means of a network whose explosive growth quickly made it the world's
largest. Like the Internet, it was initiated by the government, and it would
eventually change everything. The big difference is that this system -- the
once-revered U.S. Postal Service -- was started in the 18th century. It was the
first of many networks that would foreshadow the development of the Internet.
Our long history as a networked society is explored in depth in A Nation
Transformed by Information, an alternately fascinating and maddening anthology
that sets out to show that Americans have lived in something like an information
age almost from the country's very beginning.
The book's great strength is the rich historical context it provides for the
rise of networked computers, a context so often lacking in contemporary
discussions of a networked society and its many implications. The book also
excels at exploring the uniquely American factors that have made the U.S. such
fertile soil for information technologies of every stripe. Despite some
shortcomings, much in this volume should be required reading for anyone involved
in an Internet venture.
The story really starts with the Puritans, those zealous newcomers whose belief
in universal literacy -- so that everyone could study the Bible -- planted the
seeds of informational democracy. That belief flowered in the new American
nation thanks to a remarkable postal system, which was nothing like the
somnolent bureaucracy that today delivers mostly junk mail. America's crack
19th-century mail service grew out of the Post Office Act of 1792, whereby
Congress decreed that newspapers would be carried at rock-bottom prices -- in
effect, to be subsidized by commercial correspondence. Thus, by 1838 newspapers
accounted for 15 percent of postal revenue but 95 percent of weight.
The U.S. postal system by this time was the world's largest and supported a
burgeoning network of stagecoach lines, which themselves formed another crucial
early communications network. The U.S. mail was also reliable; long before
credit cards and PayPal, "it was by no means uncommon for merchants to send
through the mail as much as $10,000 in cash." writes Richard R. John, whose
essay is one of the best in the book.
The postal system would set an important pattern for what might be called the
American Information Revolution: Each leap forward involved some mix of
government action, breakthrough technology, organizational genius, scalability
and an almost utopian belief in universal service. As John puts it: "A faith in
the emancipatory potential of communications has long been one of the most
distinctive, and enduring, of American cultural traits."
The railroads came next, marrying powerful technology to private risk capital.
As a result, track mileage rose from less than 5,000 in 1847 to exceed 30,000 in
1860. Railroads soon replaced the stagecoach as a means of delivering the mail,
which for almost 80 years was largely sorted inside moving trains.
Most of these railroads were originally laid as single-track lines, the only way
to affordably connect so vast a nation in so short a time. Talk about inadequate
bandwidth! The only thing that could keep trains from running into one another
all the time was an instantaneous electronic communications system. E-mail might
have worked, but what they had in those days was the telegraph.
Samuel F. B. Morse's 1844 invention changed more than the railroad system. In
America, the rapid transmission of information led directly to the development
of future markets and an organization called the Associated Press. People
fretted about Western Union's monopoly power, but -- pace IBM - the company took
care of the problem itself by declining to buy Alexander Graham Bell's 1876
telephone patent.
One thing that emerges clearly from this book is the government's important role
in the success of almost every major information revolution. Sometimes that role
is inadvertent: The advent of tax-withholding from paychecks in 1913 helped spur
the adoption of adding and calculating machines, for instance. And then there is
the military, which recognized radio and radar early on as powerful potential
weapons. Since World War II, a staggering 85 percent of all the "R" in R&D
expenses has come out of Uncle Sam's wallet.
Several other themes of A Nation Transformed will give modern-day geeks a
powerful sense of deja vu. Bandwidth, for example, was a bone of contention in
the government's early efforts to allocate radio spectrum, and it also limited
coast-to-coast television until 1951, when a nationwide coaxial cable
transmission system functioned as an early information superhighway.
Then there was the role of amateurs. Long before Silicon Valley's Home Brew
nerds ever got hold of an Osborne, early amateurs operating crystal sets
pioneered the new medium of radio. Other parallels include the role of antitrust
enforcement (and the fear thereof), the importance of standards (for everything
from railroad gauges to color TV to personal computers) and the almost unfailing
short-sightedness of American newspapers.
Perhaps the most consistent theme is the willingness of Americans to embrace
innovations that make information more cheaply, readily and palatably available.
Even information technology meltdowns are nothing new. After all, the nation's
first telephone company (a direct ancestor of AT&T) almost went bust, too.
Unfortunately, A Nation Transformed was written by a committee of narratively
challenged professors, a couple of whom would be hard-pressed to write a
compelling suicide note. As a result, whole chapters cry out to be skipped. In
spite of such failings, this is one of the most important new books anyone in
the information racket can read.
Daniel Akst (akstd@yahoo.com) is an author and book critic who writes frequently
about business and technology.